Mar 22

Defining Goals is first step to solving problems. Following is a framework to define goals.

S1

è

S2

è

B

(current

 

(Desired

 

(Benefits)

situation)

 

Result)

   

 

S1    something you want to change

Should be one statement or max 1 para.. Should focus on current state of problem. What problem are we solving?

S2    will be produced at the end of support

Where will we end… This is easy implementation or objective…

B    what you will gain at S2

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